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 Post subject: For RDS customers.
PostPosted: Fri Jul 10, 2009 11:22 am 
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Joined: Sun Aug 01, 2004 9:22 pm
Posts: 639
Location: Backyard
As you all know RDS customers are encountering problems on accessing http://cservice.undernet.org/ and other websites which has undernet.org as domain so I made a little tutorial of how they can resolve it.


English Version

System operation: XP

1. Please go to Start/Control Panel/Network Connections.
2. Double click on network connections
3. You will see two different internet connection there which are Lan or high-speed internet (Local area connection) and the other one which is on top is Broadband, please click right on the broadband icon and a menu will be displayed then go at Properties.
4. Go at networking and you will see Internet Protocol TCP/IP double click on it or click once and go at Properties.
5. After you are there please insert the following DNS ip addresses but before doing it please select "Use the following DNS server addresses" then insert these DNS ip numbers: 193.231.236.25
193.231.236.30
6. Click ok and reboot your PC and you're done ;)

Below are the screenshots of how it's being done:

1st Step:
Image

2nd step:
Image

3rd step:
Image

4th step:
Image

Once you have completed all these steps, reboot your PC.

[Romanian Version]

Daca sunteti utilizator RDS / RCS va rugam sa urmati urmatorii pasi : Start / Control Panel / Network Connections, aveti acolo conexiunea de la RDS, dati click dreapta pe iconita de la RDS, apasati pe Properties dupa care va duceti la al 4 lea meniu de sus "Networking" unde aveti Internet TCP/IP si inserati ip-urile astea : 193.231.236.25
193.231.236.30

Dupa care, va trebui sa restartati calculatorul dvs. Mai sus aveti cateva imagini cum puteti sa remediati problema in cazul in care textul nu va este folositor.



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 Post subject: Re: For RDS customers.
PostPosted: Fri Jul 10, 2009 3:33 pm 
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Joined: Sun Jun 01, 2008 2:46 pm
Posts: 40
Location: West
Good work spidel, your effort is highly appreciated and useful. It can serve as directions for those who e-mailed dudu@undernet.org some 2/3 weeks ago and still waiting for an answer. Hopefully the 2 dns addresses you provided will suit everyone.



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 Post subject: Re: For RDS customers.
PostPosted: Fri Jul 10, 2009 3:44 pm 
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Joined: Thu May 28, 2009 10:47 am
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Nice work there spidel. btw, you've got a nice desktop. :P


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 Post subject: Re: For RDS customers.
PostPosted: Fri Jul 10, 2009 6:29 pm 
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It just pop up in my head.. that it's useless as USERS can't actually access the undernet.org to see the tutorial, i'll have it hosted on a website. ;)



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 Post subject: Re: For RDS customers.
PostPosted: Sat Jul 11, 2009 6:02 am 
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Joined: Sun Jun 01, 2008 2:46 pm
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Location: West
dumbo :baaa:



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 Post subject: Re: For RDS customers.
PostPosted: Sat Jul 11, 2009 2:21 pm 
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Joined: Mon Jul 05, 2004 1:19 pm
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Location: Romania\Cluj-Napoca
Great, thanks for helping us :D



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With respect, Sebastian
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 Post subject: Re: For RDS customers.
PostPosted: Sat Jul 11, 2009 2:41 pm 
Senior Cservice Admin
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Joined: Sun Jul 06, 2003 2:47 am
Posts: 564
Location: Hamilton, New Zealand
Sorry the official answer to this problem is users should contact the Bucharest server admin dudu (nickname on irc). This is so he can work with the user and RDS staff to get the problem fixed properly. The above is a workaround, and only a temporary solution, and is not the answer CService can supply.



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 Post subject: Re: For RDS customers.
PostPosted: Thu Aug 06, 2009 6:06 pm 
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Joined: Mon Oct 04, 2004 3:05 pm
Posts: 65
Location: Romania, Craiova
xplora wrote:
Sorry the official answer to this problem is users should contact the Bucharest server admin dudu (nickname on irc). This is so he can work with the user and RDS staff to get the problem fixed properly. The above is a workaround, and only a temporary solution, and is not the answer CService can supply.


I wonder what can dudu fix to our home connection?
The user needs to contact directly his ISP support/tech dept. to get the issue fixed -- this should be the official answer as its a connectivity issue and the only one who can fix it is the provider not dudu or anyone else from here

Currently the customer needs the dns addresses as mentioned above.

Anyway, DNS addresses available for Craiova city/town in Romania are:
217.156.101.1
217.156.101.10


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 Post subject: Re: For RDS customers.
PostPosted: Fri Aug 07, 2009 5:40 am 
Senior Cservice Admin
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Location: Hamilton, New Zealand
toolz wrote:
xplora wrote:
Sorry the official answer to this problem is users should contact the Bucharest server admin dudu (nickname on irc)...


I wonder what can dudu fix to our home connection?
...


"Bucharest server admin dudu" he can do a lot more than contacting the ISP, in fact it should be noted that contacting the ISP has actually made the problem worse not better. dudu is able to get with RDS and actually try to track down the problem and get it fixed properly, this way instead of solving the problem for one person, he's solving it for several in the same area.



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 Post subject: Re: For RDS customers.
PostPosted: Fri Aug 07, 2009 9:36 am 
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The correct name of Romania's capital (in english) is actually Bucharest.



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 Post subject: Re: For RDS customers.
PostPosted: Sat Aug 08, 2009 3:45 pm 
Senior Cservice Admin
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Panzer wrote:
The correct name of Romania's capital (in english) is actually Bucharest.


Fixed all of my typos



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 Post subject: Re: For RDS customers.
PostPosted: Sun Aug 16, 2009 10:51 pm 
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Joined: Mon Oct 04, 2004 3:05 pm
Posts: 65
Location: Romania, Craiova
xplora wrote:
toolz wrote:
xplora wrote:
Sorry the official answer to this problem is users should contact the Bucharest server admin dudu (nickname on irc)...


I wonder what can dudu fix to our home connection?
...


"Bucharest server admin dudu" he can do a lot more than contacting the ISP, in fact it should be noted that contacting the ISP has actually made the problem worse not better. dudu is able to get with RDS and actually try to track down the problem and get it fixed properly, this way instead of solving the problem for one person, he's solving it for several in the same area.


Thats something else, a thing to which I totally agree, only if he can do it :)


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 Post subject: Re: For RDS customers.
PostPosted: Wed Mar 10, 2010 9:34 am 
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Joined: Wed Oct 28, 2009 2:32 pm
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Location: Romania
actually this issue can be solved changing DNS server 1 and 2 like spidel told us, but can work with DNS server 1 changed to "8.8.8.8" and DNS server 2 changed to "8.8.4.4"; this is first solution; that solution must to solving this issue/problem, BUT if isn't working with that, type on irc "//run cmd /k ipconfig /all" (without '""') and result copy/paste and sent it to dudu@undernet.org and sure, wait patiently about that.



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 Post subject: Re: For RDS customers.
PostPosted: Sat Mar 13, 2010 2:06 pm 
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Joined: Wed Apr 13, 2005 3:28 pm
Posts: 250
Location: Istanbul/Turkiye
First of all, We should thanks to Spidel for take time to prepare that solution conveniently. It may NOT be official answer but since there is no any official answer for it's solution except mailing, then Spidel's explanation is great and considerable.


Best Regards!
RevivaL



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 Post subject: Re: For RDS customers.
PostPosted: Mon Mar 15, 2010 9:20 am 
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Location: Backyard
There is an official answer but mailing doesn't do the work apparently. It's been going on for months, almost a year.

RDS users who can't access undernet.org sites, can see this thread by using this link http://209.85.135.132/search?q=cache:kh ... clnk&gl=ro it's a cached link. ;)



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